KiddiesKart™ Privacy Policy (India) –

Last updated: [14.02.2026]

This Privacy Policy explains how KiddiesKart™ (“KiddiesKart™”, “we”, “us”, “our”) collects, uses, shares, and protects your personal information when you visit www.KiddiesKart.in (the “Website”) or use our services. It is designed to comply with applicable Indian laws, including the Information Technology Act, 2000 and the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and to prepare for the Digital Personal Data Protection Act, 2023.

By accessing or using KiddiesKart™, you agree to this Privacy Policy and our Terms & Conditions.

1. Who We Are

• Legal name: [RAPS Creatives Private limited]
• Registered address: [Suite No: 221B, Heiley Space, Pallath Square, FACT Kalamassery Rd, Kalamassery, Ernakulam – 683104]
• Email: [kiddieskartcreatives@gmail.com]
• Phone: [+91 88911 46661]
• Grievance Officer (as required under Indian IT rules): [Sreejith  T R, kiddieskartcreatives@gmail.com,+91 88911 46661, Suite No: 221B, Heiley Space, Pallath Square, FACT Kalamassery Rd, Kalamassery, Ernakulam – 683104

2. Scope of This Privacy Policy

This policy applies to:

• Visitors browsing our Website
• Customers placing orders on KiddiesKart™
• Users creating or accessing their KiddiesKart™ account
• People contacting us via email, phone, social media, or other channels linked to the Website

It does not apply to third‑party websites or apps we do not control, even if you access them through links on KiddiesKart™.

3. Information We Collect

We may collect the following categories of personal information, as defined under Indian IT rules and evolving data‑protection standards:

3.1 Information you provide directly

• Name, billing and shipping address
• Email address and phone number
• Date of birth (if shared voluntarily, for birthday offers, age verification, etc.)
• Login details (username, password – stored securely)
• Order details, payment amount, and billing information
• Communication content (emails, messages to support, reviews, feedback)

3.2 Sensitive personal data (only where strictly necessary)

Under Indian law, sensitive personal data includes financial information and certain health details.
We may collect:

• Partial payment card data via our payment gateway (we do not store full card numbers, CVV, or OTPs on our servers)
• Any health‑related information you voluntarily provide about your child (for example, allergies) in order notes or queries

3.3 Automatically collected information

When you visit or use KiddiesKart™, we may automatically collect:

• IP address, browser type, device type, operating system
• Pages viewed, time spent, referring URLs, clickstream data
• Approximate location (city/region) based on IP
• Cookies, pixels, beacons and similar technologies

3.4 Information from third parties

We may receive information about you from:

• Payment gateways and banks regarding payment status
• Delivery partners regarding shipping status and delivery confirmation
• Social media platforms if you log in or interact through those channels

4. How We Use Your Information

We process your personal data for the following purposes, in line with Indian IT rules and the DPDP framework:

• To create and manage your KiddiesKart™ account
• To process and deliver your orders, including order confirmation, shipment, and tracking
• To provide customer support, handle returns, refunds, and complaints
• To send transactional communications (order updates, security alerts, policy changes)
• To personalise your shopping experience (recommended products, saved preferences)
• To send marketing communications, offers, and newsletters (only with your consent, where required)
• To improve our Website, services, and user experience through analytics
• To comply with legal obligations, resolve disputes, and enforce our Terms & Conditions

5. Legal Basis and Consent

Where required by Indian law, we rely on one or more of the following legal bases for processing:

• Your consent, for example for marketing emails or optional data
• Performance of a contract, such as fulfilling your orders
• Compliance with legal obligations, such as tax and accounting requirements
• Legitimate interests, such as fraud prevention and improving our services

You may withdraw your consent at any time (for example, by unsubscribing from marketing emails), but this will not affect the lawfulness of prior processing.

6. Cookies and Tracking Technologies

KiddiesKart™ uses cookies and similar technologies to:

• Keep you logged in
• Remember your cart and preferences
• Analyse website traffic and performance
• Support marketing and retargeting campaigns (with consent when required)

You can manage cookie preferences in your browser settings. Disabling some cookies may affect Website functionality.

7. Children’s Privacy

KiddiesKart™ primarily targets parents and guardians purchasing products for children.

• We do not knowingly collect personal data directly from children under 18 years of age without parental consent.
• If you are under 18, you should use KiddiesKart™ only with the involvement and consent of a parent or guardian.
• If we discover that a child’s data has been collected without proper consent, we will delete it as soon as reasonably possible.

This approach aligns with India’s emerging DPDP framework, which offers additional protections for children’s data.

8. How We Share Your Information

We do not sell your personal data. We may share your information with:

• Service providers: payment gateways, logistics partners, IT and cloud hosting providers, SMS/email service providers, analytics tools
• Professional advisors: auditors, accountants, legal counsel where necessary
• Government or law‑enforcement authorities: where required by law or to protect our legal rights
• Business transfers: if KiddiesKart™ is involved in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction

All such sharing is subject to confidentiality and, where applicable, data‑protection obligations.

9. Data Security

We implement reasonable security practices and procedures as required under Indian IT rules, including administrative, technical, and physical safeguards to protect your personal and sensitive personal data from unauthorised access, alteration, disclosure, or destruction.

Despite these measures, no system is completely secure. You are responsible for keeping your account password confidential and for logging out after each session.

10. Data Retention

We retain your personal data only for as long as necessary to:

• Provide the services and fulfil the purposes described in this policy
• Comply with applicable legal, tax, or accounting obligations
• Resolve disputes and enforce agreements

After this period, your data will be securely deleted, anonymised, or archived in accordance with the law.

11. Your Rights

Subject to applicable law, you may have the right to:

• Access the personal data we hold about you
• Correct or update inaccurate or incomplete data
• Withdraw consent where processing is based on consent
• Request deletion of your personal data, subject to legal retention requirements
• Object to certain processing or request restriction of processing

To exercise these rights, contact us at [kiddieskartcreatives@gmail.com] or write to our Grievance Officer.

12. International Transfers (if applicable)

If any of our service providers or servers are located outside India, your data may be transferred internationally. Where this occurs, we take reasonable steps to ensure that your data receives an adequate level of protection in line with Indian legal requirements and emerging DPDP standards.

13. Third‑Party Links

Our Website may contain links to third‑party websites, apps, or services. We are not responsible for their privacy practices or content. Please review their privacy policies before providing any personal information.

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates the most recent revision. Material changes will be notified via the Website and/or email where appropriate.

15. How to Contact Us

For questions, concerns, or complaints regarding this Privacy Policy or our data‑handling practices, contact:

• Email: [kiddieskartcreatives@gmail.com]
• Phone: [+91 88911 46661]
• Postal address: [Suite No: 221B, Heiley Space, Pallath Square, FACT Kalamassery Rd, Kalamassery, Ernakulam – 683104] (Attn: Grievance Officer, KiddiesKart™)